Introduction
Touraine.net ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
Information We Collect
Information You Provide to Us
We may collect information that you voluntarily provide to us when you:
- Contact us through our contact form
- Subscribe to our newsletter (if applicable)
- Participate in surveys or contests
This information may include:
- Name
- Email address
- Message content
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device, including:
- IP address
- Browser type
- Operating system
- Pages visited
- Time and date of visit
- Referring website
We collect this information through:
- Cookies: Small data files stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
- Web analytics: We may use analytics services to understand how visitors use our site.
How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries and provide customer support
- To improve our website and user experience
- To analyze website traffic and usage patterns
- To send you newsletters or updates (only if you have opted in)
- To comply with legal obligations
Cookies and Tracking Technologies
Touraine.net uses cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files that are stored on your device when you visit our site.
Types of Cookies We Use:
- Essential Cookies: Necessary for the website to function properly
- Analytics Cookies: Help us understand how visitors interact with our website
- Functionality Cookies: Remember your preferences and settings
Managing Cookies
You can control and manage cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website.
Third-Party Services
We may use third-party services that collect, monitor, and analyze information to improve our website. These third parties have their own privacy policies addressing how they use such information.
Third-party services we may use include:
- Web analytics: To track and analyze website traffic
- Embedded content: Maps, videos, or social media widgets from external providers
- External links: Our website contains links to external sites (such as booking platforms, official château websites, and transport providers). We are not responsible for the privacy practices of these external sites.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal information:
- Right to Access: You can request copies of your personal data
- Right to Rectification: You can request correction of inaccurate or incomplete data
- Right to Erasure: You can request deletion of your personal data
- Right to Restrict Processing: You can request that we limit the processing of your data
- Right to Data Portability: You can request transfer of your data to another organization
- Right to Object: You can object to our processing of your data
To exercise any of these rights, please contact us using the information provided below.
Children's Privacy
Touraine.net does not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so we can delete such information.
International Data Transfers
Your information may be transferred to and maintained on servers located outside of your country or jurisdiction where data protection laws may differ. By using our website, you consent to the transfer of your information to these locations.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this policy.
We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Via our contact form
- By email: [email protected]